EU Cancellation Request

EU CUSTOMERS ONLY: Please use the form below to submit your cancellation request for any items received within the last 14 days. You must include the exact order number and email addressed used when placing the order. 

Per Directive 2011/83/EU, customers based in the European Union (EU) are entitled to a 14-day "cooling off period," which means they may submit a request for a refund of products ordered through the interRAI Catalog within 14 days of receipt of those products. Note that this is the one exception to interRAI's "no refunds" policy, and covers only the cost of printed materials received (shipping is not included). Click here to learn more about Directive 2011/83/EU.

Submit Withdrawal Request

Please fill out the following form to submit your withdrawal request.

EU Widerrufsbutton logo EU Withdrawal Button